We look forward to helping you with your inquiry. Please contact us at support@g.callawayapparel.com

<p>We look forward to helping you with your inquiry. Please contact us at&#xA0;<a href="mailto:support@g.callawayapparel.com" id="isPasted" style=" text-decoration: none;">support@g.callawayapparel.com</a></p>

How can I contact your customer service email support?

The most efficient method to unsubscribe from our promotional emails is by following this link here. Alternatively, you may also submit a customer service request via email at support@g.callawayapparel.com or through our live chat service.

<main id="isPasted"><p>The most efficient method to unsubscribe from our promotional emails is by following this link&#xA0;<a href="https://manage.kmail-lists.com/subscriptions/unsubscribe?cy=UhTDWb" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">here</a>.&#xA0;</p><p>Alternatively, you may also submit a customer service request via email at&#xA0;<a data-fr-linked="true" href="mailto:support@g.callawayapparel.com" style=" text-decoration: none;">support@g.callawayapparel.com</a> or through our live chat service.</p></main><p><br></p>

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Callaway Apparel

General

FAQ's

EXTENDED HOLIDAY RETURNS & EXCHANGES

Product Questions

How do I check order status?

The items I bought are now marked down. Can I get a price adjustment?

Why is my order still waiting approval?

My order arrived damaged. What can I do?

How do I cancel my order or make changes?

Orders

Why did you charge me sales tax?

What are my payment options?

I see multiple charges on my credit or debit card

Is it safe to use my credit card or debit card?

How do I apply a promo or coupon code?

Payment Options

Checkout & Payments

How it works

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through installments with Shop Pay?

Have more questions?

Shop Pay

Shipping & Handling

Do you ship to military addresses? (APO / FPO )

Why did I receive a partial order?

What is FedEx Smartpost?

Do you ship to P.O. Boxes?

How can I get free shipping?

Our Return Policy

How do I generate a return shipping label?

How do I exchange an item?

Where is my return and my credit?

Returns

Callaway Apparel Rewards

What are the benefits of silver?

What are the benefits of gold?

How do I get from silver to gold?

Can employees of any of the participating brand stores join the program?

Can I share my membership with my family or friends?

How do I discontinue my membership?

Which stores are participating in the program?

Membership

What should I do if I think my Points Balance is incorrect?

What happens if I make a purchase at an online store from outside the U.S.?

What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?

Can I earn points for purchases made prior to joining the loyalty program?

Do my rewards points expire?

What happens if I return something after earning points?

How do I check my Rewards Points Balance?

Points

What happens if I earn more than 100 points at one time?

What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?