Callaway Apparel

Reward certificates can be used toward future purchases and may only be redeemed for a discount off future purchases at participating stores (online or in-store). Rewards are not redeemable for cash, and if your in-store purchase amount is less than the amount of your Reward, no change will be given and you will forfeit the unused amount. If shopping online, you must make a minimum $25 USD purchase to use the Reward.

Reward certificates can be used toward future purchases and may only be redeemed for a discount off future purchases at participating stores (online or in-store). Rewards are not redeemable for cash, and if your in-store purchase amount is less than

What can I purchase using my Reward?

Callaway Apparel Rewards

Rewards

Product Questions

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General

How do I check order status?

The items I bought are now marked down. Can I get a price adjustment?

Why is my order still waiting approval?

My order arrived damaged. What can I do?

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Orders

Why did you charge me sales tax?

What are my payment options?

I see multiple charges on my credit or debit card

Is it safe to use my credit card or debit card?

How do I apply a promo or coupon code?

Payment Options

Checkout & Payments

How it works

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through installments with Shop Pay?

Have more questions?

Shop Pay

FAQ's

Shipping & Handling

Do you ship to military addresses? (APO / FPO )

Why did I receive a partial order?

What is FedEx Smartpost?

Do you ship to P.O. Boxes?

How can I get free shipping?

Our Return Policy

How do I generate a return shipping label?

How do I exchange an item?

Where is my return and my credit?

Returns

What are the benefits of silver?

What are the benefits of gold?

How do I get from silver to gold?

Can employees of any of the participating brand stores join the program?

Can I share my membership with my family or friends?

How do I discontinue my membership?

Which stores are participating in the program?

Membership

What should I do if I think my Points Balance is incorrect?

What happens if I make a purchase at an online store from outside the U.S.?

What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?

Can I earn points for purchases made prior to joining the loyalty program?

Do my rewards points expire?

What happens if I return something after earning points?

How do I check my Rewards Points Balance?

Points

What happens if I earn more than 100 points at one time?

What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?

Can I use multiple Rewards in one purchase?

Do I have to use my entire Reward at one time?

Do Reward certificates expire?

How do I use my Reward?

What can I purchase using my Reward?Updated 6 months ago