Callaway Apparel

<p>Employees of Perry Ellis International and all of its subsidiaries are not eligible for membership.&#xA0;</p>

Employees of Perry Ellis International and all of its subsidiaries are not eligible for membership.

Can employees of any of the participating brand stores join the program?

Callaway Apparel Rewards

Membership

Product Questions

How can I contact your customer service email support?

How can I stop receiving your marketing emails?

General

How do I check order status?

The items I bought are now marked down. Can I get a price adjustment?

Why is my order still waiting approval?

My order arrived damaged. What can I do?

How do I cancel my order or make changes?

Orders

Why did you charge me sales tax?

What are my payment options?

I see multiple charges on my credit or debit card

Is it safe to use my credit card or debit card?

How do I apply a promo or coupon code?

Payment Options

Checkout & Payments

How it works

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through installments with Shop Pay?

Have more questions?

Shop Pay

FAQ's

Shipping & Handling

Do you ship to military addresses? (APO / FPO )

Why did I receive a partial order?

What is FedEx Smartpost?

Do you ship to P.O. Boxes?

How can I get free shipping?

Our Return Policy

How do I generate a return shipping label?

How do I exchange an item?

Where is my return and my credit?

Returns

What are the benefits of silver?

What are the benefits of gold?

How do I get from silver to gold?

Can I share my membership with my family or friends?

How do I discontinue my membership?

Which stores are participating in the program?

What should I do if I think my Points Balance is incorrect?

What happens if I make a purchase at an online store from outside the U.S.?

What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?

Can I earn points for purchases made prior to joining the loyalty program?

Do my rewards points expire?

What happens if I return something after earning points?

How do I check my Rewards Points Balance?

Points

What happens if I earn more than 100 points at one time?

What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?

Can employees of any of the participating brand stores join the program?Updated 6 months ago